Post implementation review - Free Gas Safety Checks
This review looks at the number of free gas safety checks offered in the past 12 months and examines how suppliers communicate with their customers to ensure they are meeting the new information...
View ArticleReview of priority services consultation
Gas and electricity are essential services. Providing extra services to people who need them to access the market and stay safe remain critically important. This consultation seeks views on proposals...
View ArticleReview of the Priority Services Register - Decision to provide an update and...
We consulted on the Priority Services Register between July and September 2014. Following this, we have produced an Open Letter which provides an update on the review, seeks views on additional...
View ArticleReview of the Priority Services Register - update and next steps
Gas and electricity are essential services. Providing extra services to people who need them to access the market and stay safe remains critically important. We consulted on proposals for changes to...
View ArticleReview of the Priority Services Register: Decision to consult on Final Proposals
We published an open letter on the Priority Services Register (PSR) Review on 26 March 2015, where we provided an update on the PSR review and sought...
View ArticlePriority Services Register Review - Final Proposals
In June 2014 we consulted on proposals to review provisions for the Priority Services Register (PSR) to ensure that the existing services relating to safety, access and communication in the energy...
View ArticlePriority Services Register Final Proposals Review – Decision
In December 2015 we issued an initial consultation proposing revisions to Priority Services Register (PSR) arrangements. We have decided to formally consult on changes through the...
View ArticleDecision to modify gas and electricity supply, electricity distribution and...
We have decided to modify electricity and gas supply standard licence conditions, electricity distribution standard licence condition and gas transporter standard and standard special licence condition...
View ArticleUKRN cross-sector project: Making better use of data
Ofgem has been collaborating with Ofwat and the UK Regulators Network (UKRN) to explore how making better use of data can help identify customers in vulnerable situations across the energy and water...
View ArticleUKRN cross-sector project: Making better use of data follow-up report
Ofgem has been collaborating with Ofwat and the UK Regulators Network (UKRN) to explore how making better use of data can help identify customers in vulnerable situations across the energy and water...
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